Before you can bid for a council or Housing Association home you must be on our housing register.
Follow this link to find out about applying to go on the housing register.
Once you have been accepted onto the register you will be issued with a user ID and PIN number, and you will then be able to bid for advertised properties which you are eligible for.
If you need help using the register or placing bids for available properties, please contact the allocations team on 01582 546646.
Putting in a bid does not necessarily mean that you will get the property. We allocate properties by placing bidders in order of their banding priority.
In each new bidding cycle (every two weeks) you can bid on up to three properties.
Empty council properties and most Housing Association properties in Luton are allocated through the Bedfordshire Homefinder Choice Based Lettings (CBL) scheme. You can access this online by clicking the on this link: PLACE A BID FOR A HOME.
Properties will be advertised for six days every two weeks, known as the ‘bidding cycle’. There is a calendar showing the bidding cycle available to download
CBL latest available properties ( 232.8 kB )
Quick Guide To Bidding ( 1.1 MB )
Choice Based Letting allocation policy ( 701.6 kB )
Applicants can view available properties in a number of ways:
online at Bedfordshire Homefinder
in council offices, where there will be information lists of available properties
by downloading the list of latest available properties from the bottom of this page. (This list will only be viewable when properties are available for bidding. When it is not viewable, please download the bidding cycle calendar to see when the next list will be available)
Need help with downloading attachments?
Housing allocations
Luton Borough Council, Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Tel: 01582 546646
housing.allocations@luton.gov.uk
http://www.bedfordshirehomefinder.co.uk/ How to bid : http://www.centralbedfordshire.gov.uk/housing/apply/bidding.aspx
How to apply for a council home
How to bid for council and housing association homes
Help and advice from our Housing Solutions service
I am homeless, can the council help me?
The Rent Deposit scheme: helping you to rent a home
Ending your council tenancy, swapping homes or moving
Sheltered housing and homes with care
Help to Buy: affordable home ownership
Register for housing updates
Would you consider a move outside of Luton?
Would you consider a move outside Luton?
If you’re homeless or living in temporary accommodation, or a change of circumstances has forced you to look for a new home, the HomefinderUK scheme may be able to help you.
We have joined the scheme to help tackle the ever-growing problem with lack of housing in the area. If you are happy to move away from Luton, they may be able to help you find a new home quickly.
Find out more about Homefinder UK here.
Finding somewhere to live
Finding a home, moving, if you are homeless, sheltered housing, affordable ownership
Council tenants
Your rights and responsibilities, rent, service charges, repairs, renting a garage, gas servicing
Home owners, landlords and private tenants
Advice for private tenants and landlords, houses in multiple occupation, evictions, grants
Council leaseholders
Council service charge, repairs and maintenance to shared areas, leaseholder’s handbook
Report a change in circumstances
Find out how to report any change in your circumstances that we need to know about.
Housing benefit
Housing benefit eligibility, apply for housing benefit and view your housing benefit
Pests and health concerns
Pests and nuisance, condensation, damp and mould, legionella and water safety
Housing policy, strategy and development
Our strategies and policies which inform and guide our work, including the Marsh Farm development
Council licensees in temporary accommodation
Help while we look at your housing situation
Tenant participation
Social care
Safeguarding adults
If you think abuse is taking place - either against you or someone you know - please talk to us straight away.Office hours:
01582 547659
Out of normal working hours emergencies: 03003 008123
Safeguarding children
If you are concerned about the welfare of a child please call the Initial Assessment team.
During office hours: 01582 547653
Out of normal working hours emergencies: 03003 008123
Adult social care services
Tel: 01582 547659 or 01582 547660
Homelessness
For problems outside office hours call 0800 014 7333
Highway services
Highways, street lighting, winter maintenance: 0844 847 6648
Housing services
For emergency repairs to your council house call: 0800 014 7333.
Environmental
Business and consumer services
Office hours: 01582 510330
Out of hours emergencies: 0844 847 6648
Noise
Tel: 01582 510330
Monday to Friday: 8am- 6pm
Wednesday: 10am- 6pm
Gas
If you discover or suspect a gas leak, turn off the supply and call Transco on: 08001 11999
Water
For problems with your supply, call Veolia Water Central on: 08457 823333.
Electricity
If you have a problem with your electricity call: 0800 31 63 105 or 0333 32 32 105 from a mobile.
If you or someone you know needs extra support during a power cut call 0800 169 9970.​
Health and other emergencies
NHS Direct
For expert help and advice on minor accidents, family illnesses or medical emergencies call: 0845 4647.
Luton and Dunstable Hospital
Casualty department: 08451 270127
Emergency dentists
Out of hours, call your usual dentist and follow the instructions on the answerphone.
Police
Call: 101. Please only dial 999 in a genuine emergency.
Samaritans
Samaritans provides confidential emotional support 24 hours a day, seven days a week, to those experiencing despair, distress or suicidal feelings.
Tel: 08457 909090
Women's Aid refuge
If you need to get out of a domestic violence situation call: 01582 391856 (during office hours).
Emergency planning - major incident
Our staff work within the Bedfordshire Local Resilience Forum (BLRF) to support the emergency services in the case of a major incident.
Emergency planning
Tel: 0300 300 8089 (Out of Hours) and ask for the Luton on Call Officer
Remember, in the event of an emergency, you should always ring 999 to contact the emergency services.
Bedfordshire Local Resilience Forum
Tel: 08458 795145 or local rate 01462 611145
Aldwyck Housing Group
Registered Social Landlord, Emphasis on community development, employment and empowerment support, Youth diversionary and social enterprise.
Address:
Aldwyck Housing Group
6 Houghton Hall
Porz Avenue
Houghton Regis
Bedfordshire LU5 5UZ
Tel: 01582 869100
Website: www.aldwyck.co.uk
Email: info@aldwyck.co.uk
Catalyst Housing
Housing solutions and community development providing social, affordable and intermediate rental homes sheltered housing, care homes, shared ownership and homes for private sale. For people of all ages, gender and ethnicity.
Address:
The Farmhouse
Nightingale Avenue
Blackbird Leys
Oxford
OX4 7BU
Tel: 03004562090
Website: www.chg.org
Luton Accommodation and Move on Project (LAMP)
LAMP is a local Christian charity that supports young vulnerable and disadvantaged people between the ages of 16-25 in Luton and the surrounding areas, who find themselves in a homeless situation. LAMP aims to transform each individual to realise their full potential, to live independently and participate fully in the community. LAMP achieves this by providing a safe living environment, and put together individual support plan which gives step by step career guidance, life skills, financial management and more.
Address:
LAMP
Ground floor
17 – 21 Napier Road
Luton
Bedfordshire LU1 1RF
Tel: 01582 431744
Website: www.lamp.uk.net
Email: office@lamp.uk.net
Luton Borough Council – Housing Solutions Team
Luton borough Council’s Homelessness and housing team provides options for finding a home in Luton including applying for a council home, housing help and advice, sheltered housing and homes with care, homeless support and more.
Address:
Housing Solutions Team
Town Hall
George Street
Luton
Bedfordshire LU1 2BQ
Tel: 01582 510370
Website: www.luton.gov.uk/housing
Email: homelessprevention@luton.gov.uk
Luton Community Housing
Housing and homelessness accommodation hostels for single homeless people age 16 – 64 years, young mothers and babies unit for 16 – 25 years. Sheltered accommodation scheme for older people. Floating support and a private leasing scheme in conjunction with Luton Borough Council.
Address:
Luton Community Housing
Bramingham Business Centre
Unit 2B
Enterprise way
Luton
Bedfordshire LU3 4BU
Tel: 01582 391053
Website: www.lutonhousing.org
Email: office@lch-ltd.co.uk
Mary Seacole Housing Association (MSHA)
MSHA provides support with, housing and homelessness, education and training, supported accommodation to single homeless young people aged 16 – 30 years, both male and female of all ethnic groups.
Address:
MSHA Head office
30 – 32 Brantwood Road
Luton
Bedfordshire LU1 1JJ
Tel: 01582 415735
Website: www.maryseacoleha.com
NOAH
Offers a range of services for homeless people. Welfare centre providing food, clothing, showers, medical care, counselling, accommodation search, financial advice, outreach support and training – accredited carpentry, basic and life skills. Social enterprise – furniture renovation, refurbished white goods and restored/ new furniture for sale. Work experience opportunities for long term unemployed people.
Address:
NOAH
141 Park Street
Luton
Bedfordshire LU1 3HG
Tel: 01582 728416
♦ Opening times: Mon, Wed, Thurs & Fri – 8.15am to 3.45pm, Tues – 8.15am to 2.45pm. Open for lunch Sat & Sun – 1pm to 2pm.
Signposts (Luton)
Provides residential and associated support services to anyone who needs it aged 16 to 65. Out of hours emergency cover.
Address:
Signposts Head office
Signpost Luton
Head Office
106 Old Bedford Road
Luton
LU2 7PD
T: 01582 722629
www.signpostsso.com
Emergency accommodation at James Court contact : 01582 722629, press Option 1
Shelter – The Housing and Homelessness Charity
Is a free national housing advice helpline. They have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears.
Free Housing Helpline: 08088004444
Calls are free from UK landlines and main mobile networks (i.e. Vodafone, O2, EE and virgin mobile).
Website: www.england.shelter.org.uk
South Anglia Housing Group
Housing association providing information and support on a range of issues such as employment, welfare, debt and financial inclusion. Youth and community development service.
Address:
Maxet House Business Centre
Liverpool Road
Luton
Bedfordshire LU1 1RS
Tel: 01582 808562
Luton Maps: http://luton.streetmapof.co.uk/ Google Map http://www.ukmapsz.co.uk/luton.html
Maplandia Luton Postcodes London Luton Airport
http://www.travelluton.co.uk/bus Arriva
Information on where you can catch your bus in Luton.If you should have any queries about services within the town please contact Traveline on the number below.We support the National Traveline which will be able to give details of bus services on 0871 200 22 33. (Calls cost 12p per minute plus your phone company's access charge.)Using the bus avoids congestion, reduces environmental damage, and is a less stressful way of travelling compared to using the car.Follow this link to Traveline for further information on routes and timetables or phone 0871 200 22 33. Passenger transport unit
Central Depot, Kingsway, Luton, Beds, LU4 8AU
Tel: 01582 547219
Fax: 01582 547351
Trains Fast trains from central London Parkway Trains
Emergency housing from the council
Get involved with decisions made regarding housing services and register for housing updates.
Homelessness Strategy ( 1.7 MB )
· Need help with downloading attachments?
· Luton Jobcentre Plus
Cheviot House
Guildford St
Luton
Bedfordshire
United Kingdom
LU1 2ER
Telephone: 0845 604 3719
· Luton Fast Food Take Aways : JUSTEAT Hungryhouse
· http://www.goldenphoenixluton.co.uk/
· https://kingskebabdunstable.co.uk/
· Pizza Hut Eating And Drinking
·
Applicants who are registered on the Bedfordshire Homefinder choice based lettings (CBL) scheme will have been issued a unique User ID and PIN number. You can use these details to login to view and bid on available social housing, to include both social and affordable rent properties. For more information about bidding see our Quick Guide to Bidding, Top Tips, Guide to symbols,Accessible Housing, Bidding on brand new properties, Bidding on Brand New Properties and Accessible Housing leaflets.
NB. Logged in applicants will only be able to view properties of a size they are eligible for under the Bedfordshire Homefinder Allocations Policy. If you want to view all properties when logged in, you will need to choose ‘Include the properties you cannot bid on’ in the CBL page.
You can bid through the home connections app, for more information about using the mobile app see our Mobile App
User Guide and you can download the App to an iphone, ipad or ipod by clicking on the following link: https://itunes.apple.com/gb/app/home-connect/id530096981?mt=8
You can bid through the home connections app, for more information about using the mobile app see our Mobile App User Guide and you can download the App to an android phone or tablet by clicking on the following link: https://play.google.com/store/apps/details?id=com.homeconnection
Click here to calculate your local housing allowance and bedroom entitlement